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Writing a winning proposal is vital to getting a ‘yes’ on your next bid. That’s why Tom Sant, a proposal consultant for Global 500 companies and the creator of widely used proposal automation systems, has spent his career providing hands-on guidance for crafting powerful proposals and RFPs. In Persuasive Business Proposals, he shares the same insights with readers--teaching them what a good proposal is not and explaining the value of a proposal as an important and effective sales tool for driving business. You’ll learn how to attract prospects’ attention and speak to their needs; ask essential questions for qualifying opportunities; “power up” cover letters and executive summaries; overcome “value paranoia”; incorporate proof into a proposal; and write winning renewal contracts.Most people find proposal writing to be tedious and time-consuming--and their documents show it. But proposal wiring is about a lot more than ticking off boxes on a list of requirements.With clear instructions as well as before-and-after samples, the third edition of Persuasive Business Proposals takes readers step-by-step through a highly effective process for writing customized packages that capture new business.

Make a great first impression when your customers or clients visit your place of business with this White LeatherSoft Executive Side Reception Chair with Black Metal Frame. It features a comfortable, contoured tufted seat and back that are padded with 2" of CAL 117 fire retardant foam. LeatherSoft is leather and polyurethane for added Softness and Durability. A waterfall edge seat helps to reduce pressure and promote healthy blood flow to your legs while the padded armrests take the pressure off the neck, shoulders and arms allowing your guests to feel more comfortable. The sturdy metal frame will stand up to heavy use and plastic floor glides protect your floor by sliding smoothly when you need to move it. The sleek modern side chair offers a professional appearance for your reception area, desk or conference table. Color: White Leather/Black Frame.

FREE Embroidery Setup Charge on 24 pieces or more! Add $35 to personalized orders under 24 pieces. Hand out this 3-piece set to potential clients and customers to keep them covered with your brand! Matching 100% polyester fleece gloves, beanie, and scarf Items come in a 100% polyester fleece drawcord pouch Cold weather set makes a terrific giveaway or practical appreciation gift One size fits most Add your custom embroidered personalization to pouch only Note: All items are hand wash only

Buy with confidence! Book is in new, never-used condition 0.3

This insightful book shows salespeople how to meet the needs of affluent clients—from the initial contact, to the sales presentation, to providing the level of service and quality they expect, to securing them as long-term customers. Based on extensive research of the buying patterns and expectations of the wealthy, this step-by-step sales guide reveals the secrets of attracting and keeping wealthy clients for life, boosting sales and repeat business. The Art of Selling to the Affluent is also a crash course in the world of the wealthy, giving you the understanding you need to satisfy and retain these profitable top-dollar clients.

A great way to track and log your customer and client information.✅ Easily find and view client customer information✅ Room for 100 clients✅ Large size for easy writing and viewing✅ Great for landscapers, hairstylists, salon owners, barbers, contractors, cleaners, massage therapists, nail salons and any other business that wants or needs to track their customer and client interactions.Never forget an important detail again.

We're commiteed to crafting high-quality Salon Spa Equipment for our customer. Unique design concept and exquisite craftsmanship endow each piece of equipment make more ergonomic products. With the adjustable and split footrest design, our lash chair provide great convenience for customers and beauticians. Which can be independently adjusted in length and angle when you tattoo or massage on 1 side leg. Color: Black.

"If you have become tired of spinning your wheels and watching clients leave without warning, this book will show you how to foster genuine interactions, such as through video, rather than pursuing one-off 'wow' moments." --ForbesDiscover the 24 reasons people sre leaving you for competitors and how to win them back.In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the very visible reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways that companies inadvertently drive customers and prospects to competitors, and offers a multitude of creative strategies and tactics to attract and retain new prospects.In the book, David explores and articulates the disturbing new dynamic that has arisen from easy-to-find, one-click-away, at-your-fingertips options: “We have become a world of impatient, intolerant and demanding customers, and we move on quickly if inconvenienced in any way. Don’t blame the millennials! We have seen the enemy, and it is all of us.”

The first ever playbook for B2B salespeople on how to win clients and customers who are already being serviced by your competition, from the author of The Only Sales Guide You'll Ever Need and The Lost Art of Closing.Like it or not, sales is often a zero-sum game: Your win is someone else's loss. Most salespeople work in mature, overcrowded industries, your offerings perceived (often unfairly) as commodities. Growth requires taking market share from your competitors, while they try to do the same to you. How else can you grow 12 percent a year in an industry that's only growing by 3 percent?It's not easy for any salesperson to execute a competitive displacement--or, in other words, "eat their lunch." You might think this requires a bloodthirsty "whatever it takes" attitude, but that's the opposite of what works. If you act like a Mafia don, you only make yourself difficult to trust and impossible to see as a long-term partner. Instead, this book shows you how to find and maintain a long-term competitive advantage by taking steps like:  ·  ranking prospective new clients not by their size or convenience to you, but by who stands to gain the most from your solution.  ·  understanding the different priorities for everyone in your prospect's organization, from the CEO to the accountants, and addressing their various concerns.  ·  developing a systematic contact plan for all those different stakeholders so you can win over the right people at the organization in the optimal sequence.Your competitors may be tough, but with the strategies you'll discover in this book, you'll soon be eating their lunch.

Client Profile And Appointment Log Book Record Book Organizer  Personal Client Record Book Customer Information Tracker For  Salon Nail Hair Stylists Barbers Spa Therapist And moreThe Best Client Record Book About You to make it easy and quick to write for Record your customer's information about Customer’s Name, Birthday, Email, Phone, Occupation, Address, Notes, Date/Time, ActivityCustomerCustomer NameAddressPhone No           EmailOccupation        BirthdayAppointment DateTimeServiceAmountRemarksSize : 7.5x9.25 110 page Made in USA 

Learn how to find, get, and keep customers for life. Discover how to grow your client relationships for greater profitability. Deploy more than 50 immediate customer retention and growth tactics after reading this book.

Brad Anderson used to have the Midas touch. Those days are long gone when he discovers that he has one week to save his job and pull the company's largest client out of a tailspin. With the help of a mysterious new mentor, Brad is taken on a whirlwind journey and absorbs the five Secrets to Exceptional Customer Experience. And he learns how to use the Magic Wand Question. With the Secrets in hand, he must find a way to fix a client relationship imploding in on itself. A lot has been written on customer experience. Sometimes the best way to help your team "get it" is with a story - and here is one that can benefit everyone, whether the sales floor to the boardroom. It can enable you to apply each principle and deepen your skills in providing your customers with an exceptional customer experience.

MAGNETIC MARKETING® is a radical,dramatically different sea-change in the way new customers,clients, patients or prospects are attracted and in the wayproducts, services, businesses and practices are advertised.It is a “change movement” that has established itself in over 136different niches, business categories, industries and professions,but is still also a “best kept secret”―its practitioners are in a “secretsociety.” It―and only it―offers real protection from commoditization,Amazon-ization, price and profit destruction. It is soundly basedon well-proven strategies dating from the turn of the century to thepresent. No academic theories, no vague “ideas”, no fads. No BS! Themakings of a system for your business’s sustainability and growth youcan rely on. It is introduced to you in this important and timely book.You have made a wise decision obtaining it. Bolt the door, put awaythe device and dig in!magneticmarketing.com

Srun shows how the psychology of luxury brands truly plays into high value customer motivations and unlocks the potential to understand their decision processes which are unlike that of any other customer.Selling to very wealthy, demanding customers – whether you’re selling luxury products or high value bespoke professional services – is a very different process to selling anything else to anyone else. Francis Srun has twenty years experience in the luxury industry, based in France, Switzerland, China and Hong Kong, most recently with Maison Boucheron. The first step is learning how to physically embody “Luxury”. You need to look, speak, and move “Luxury”. The true luxury attitude is not submissive nor is it hauteur – it is gentle, generous and simply, truly human. Success comes from not just being professional but from building a genuinely luxury relationship with clients. To do that you need to truly understand your client. High value customers today are younger, international in outlook and residence, and increasingly from Asia. Their buying motivation is always about self-affirmation and pleasure and never about money. The luxury customer’s decision process is unlike that of other customers. While emotion is important when selling anything to anyone – with luxury selling it is paramount. Srun shows how the psychology of Brand, Product, Place, Price and Time all play a role in customer’s motivations. Finally this book guides you step by step with concrete examples and useful techniques through the seven steps of luxury selling: be prepared to sell, welcome appropriately, listen genuinely, propose and present with style, meet objections with persuasion rather than refutation, conclude sharply and finally gain loyalty for a long term relationship.

The new way to transform a sales culture with clarity, authenticity, and emotional intelligence. Too often, the sales process is all about fear. Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy. Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus 100 percent on helping clients succeed. When customers are successful, both buyer and seller win. When they aren?t, both lose. It?s no longer sufficient to get clients to buy?a salesperson must also help the client reduce costs, increase revenues, and improve productivity, quality, and customer satisfaction. This book shares the unique FranklinCovey Sales Performance Group methodology that will help readers: ? Start new business from scratch in a way both salespeople and clients can feel good about ? Ask hard questions in a soft way ? Close the deal by opening minds

Praise for Selling Luxury "Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty." ―Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA "Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights." ―Aaron Simpson, Group Executive Chairman, Quintessentiall What does it take to sell high-end luxury creations to the richest clients in the world? In Selling Luxury, Robin Lent and Genevieve Tour, with thirty years of combined experience, share their savoir-faire. You'll also pick up tips from multi-million dollar luxury sales professionals who will help you understand the complexities of the universe of luxury. Selling Luxury will show you how a salesperson can acquire Sales Ambassador status by offering the impeccable service associated with the world's most prestigious brands.

Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!

Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!

If you want to: · Know how to have more profitable customer conversations · Know how to deepen trust and build more effective customer relationships · Know how to create predictable and explosive sales from your existing customers · Know how to deepen your influence with multiple key stakeholders · Increase your sales by more than 30% with no additional sales hours needed This book is for you. This book is your customer success guide. Based on the study of more than 200 customers and 150 successful key account managers, sales directors and customer success managers from 12 industries. You can be confident that this book will be practical and real world in its examples. You can take away key insights whatever industry you're in to improve the profitability and growth of your customer sales in 90 days. This is also the only key account management book to give away more than 10 free resources to support your customer success. Start your journey to transforming your customer relationships today.

Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.